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Privacy Policy

  

PRIVACY POLICY

  1. Introduction
    1.1. We are committed to safeguarding the      privacy of our website visitors and service users.
        1.2. This policy applies where we are acting as a data controller with      respect to the personal data of our website visitors and service users; in      other words, where we determine the purposes and means of the processing      of that personal data.
        1.3. By using our website and agreeing to this policy, you consent to our      use of cookies in accordance with the terms of this policy.
        1.4. In this policy, “we”, “us” and “our” refer to Tweedrocker Ltd. For      more information about us, see Section 17.
  2. How we use your      personal data
    2.1. In this Section 2 we have set out:
        a) the general categories of personal data that we may process;
        b) the purposes for which we may process personal data; and
        c) the legal bases of the processing.
        2.2. We may process data about your use of our website and services      (“usage data”). The usage data may include your IP address, geographical      location, browser type and version, operating system, referral source,      length of visit, page views and website navigation paths, as well as      information about the timing, frequency and pattern of your service use.      The source of the usage data is our analytics tracking system. This usage      data may be processed for the purposes of analysing the use of the website      and services. The legal basis for this processing is our legitimate      interests, namely monitoring and improving our website and services.
        2.3. We may process your account data (“account data”). The account data      may include your name and email address. The account data may be processed      for the purposes of operating our website, providing our services,      ensuring the security of our website and services, maintaining back-ups of      our databases and communicating with you. The legal basis for this      processing is our legitimate interests, namely the proper administration      of our website and business.
        2.4. We may process your information included in your personal profile on      our website (“profile data”).The profile data may include your name,      address, telephone number, email address, profile pictures, gender, date      of birth, relationship status, interests and hobbies, educational details      and employment details. The profile data may be processed for the purposes      of enabling and monitoring your use of our website and services. The legal      basis for this processing is our legitimate interests, namely the proper      administration of our website and business.
        2.5. We may process information that you post for publication on our      website or through our services (“publication data”). The publication data      may be processed for the purposes of enabling such publication and      administering our website and services. The legal basis for this      processing is our legitimate interests, namely the proper administration      of our website and business.
        2.6. We may process information contained in any enquiry you submit to us      regarding goods and/or services (“enquiry data”). The enquiry data may be      processed for the purposes of offering, marketing and selling relevant      goods and/or services to you. The legal basis for this processing is      consent.
        2.7. We may process information relating to transactions, including      purchases of goods and services, that you enter into with us and/or through      our website (“transaction data”). The transaction data may include your      contact details, your card details and the transaction details. The      transaction data may be processed for the purpose of supplying the      purchased goods and services and keeping proper records of those      transactions. The legal basis for this processing is the performance of a      contract between you and us and/or taking steps, at your request, to enter      into such a contract and our legitimate interests, namely our interest in      the proper administration of our website and business.
        2.8. We may process information that you provide to us for the purpose of      subscribing to our email notifications and/or newsletters (“notification      data”). The notification data may be processed for the purposes of sending      you the relevant notifications and/or newsletters. The legal basis for      this processing is consent.
        2.9. We may process information contained in or relating to any      communication that you send to us (“correspondence data”). The      correspondence data may include the communication content and metadata      associated with the communication. Our website will generate the metadata      associated with communications made using the website contact forms. The      correspondence data may be processed for the purposes of communicating      with you and record-keeping. The legal basis for this processing is our      legitimate interests, namely the proper administration of our website and      business and communications with users.
        2.10. We may process any of your personal data identified in this policy      where necessary for the establishment, exercise or defence of legal      claims, whether in court proceedings or in an administrative or      out-of-court procedure. The legal basis for this processing is our      legitimate interests, namely the protection and assertion of our legal      rights, your legal rights and the legal rights of others.
        2.11. We may process any of your personal data identified in this policy      where necessary for the purposes of obtaining or maintaining insurance      coverage, managing risks, or obtaining professional advice. The legal      basis for this processing is our legitimate interests, namely the proper      protection of our business against risks.
        2.12. In addition to the specific purposes for which we may process your      personal data set out in this Section 2, we may also process any of your      personal data where such processing is necessary for compliance with a      legal obligation to which we are subject, or in order to protect your      vital interests or the vital interests of another natural person.
        2.13. Please do not supply any other person’s personal data to us, unless      we prompt you to do so.
  3. Automated      Decision Making
    3.1. We will use your personal data for the      purposes of automated decision-making in relation to website estimates.
        3.2. This automated decision-making will involve using the information you      provide to produce an indicative estimate of the cost of your website.
        3.3. The significance and possible consequences of this automated      decision-making are that you may receive an estimate that does not      completely cover the requirements of your website.
  4. Providing your      personal data to others
    4.1. We may disclose your personal data to      any member of our group of companies (this means our subsidiaries, our      ultimate holding company and all its subsidiaries) insofar as reasonably      necessary for the purposes, and on the legal bases, set out in this      policy.
        4.2. We may disclose your personal data to our insurers and/or      professional advisers insofar as reasonably necessary for the purposes of      obtaining or maintaining insurance coverage, managing risks, obtaining      professional advice, or the establishment, exercise or defence of legal      claims, whether in court proceedings or in an administrative or      out-of-court procedure.
       
  5. Retaining and      deleting personal data
    5.1. This Section 6 sets out our data      retention policies and procedure, which are designed to help ensure that      we comply with our legal obligations in relation to the retention and      deletion of personal data.
        5.2. Personal data that we process for any purpose or purposes shall not      be kept for longer than is necessary for that purpose or those purposes.
        5.3. We will retain your personal data as follows:
        a) personal data category or categories will be retained for a minimum      period of 1 year following the date the data was supplied to us.
        5.4. In some cases it is not possible for us to specify in advance the      periods for which your personal data will be retained. In such cases, we      will determine the period of retention based on the following criteria:
        a) the period of retention of personal data category will be determined      based on the options you choose in regard to email opt in
        5.5. Notwithstanding the other provisions of this Section 6, we may retain      your personal data where such retention is necessary for compliance with a      legal obligation to which we are subject, or in order to protect your      vital interests or the vital interests of another natural person.
  6. Security of      personal data
    6.1. We will take appropriate technical and      organisational precautions to secure your personal data and to prevent the      loss, misuse or alteration of your personal data.
        6.2. We will store all your personal data on secure servers, personal      computers and mobile devices, and in secure manual record-keeping systems.
        6.3. The following personal data will be stored by us in encrypted form:      contact information, password(s) and cardholder data.
        6.4. Data that is sent from your web browser to our web server, or from      our web server to your web browser, will be protected using encryption      technology.
        6.5. You acknowledge that the transmission of unencrypted (or inadequately      encrypted) data over the internet is inherently insecure, and we cannot      guarantee the security of data sent over the internet.
        6.6. You should ensure that your password is not susceptible to being      guessed, whether by a person or a computer program. You are responsible      for keeping the password you use for accessing our website confidential      and we will not ask you for your password (except when you log in to our      website).
  7. Amendments
    7.1. We may update this policy from time to      time by publishing a new version on our website.
        7.2. You should check this page occasionally to ensure you are happy with      any changes to this policy.
  8. Your rights
    8.1. You may instruct us to provide you      with any personal information we hold about you; provision of such      information will be subject to:
        8.2. the payment of a fee (currently fixed at GBP 10); and
        8.3. the supply of appropriate evidence of your identity (for this      purpose, we will usually accept a photocopy of your passport certified by      a solicitor or bank plus an original copy of a utility bill showing your      current address).
        8.4. We may withhold personal information that you request to the extent      permitted by law.
        8.5. You may instruct us at any time not to process your personal      information for marketing purposes.
        8.6. In practice, you will usually either expressly agree in advance to      our use of your personal information for marketing purposes, or we will provide      you with an opportunity to opt out of the use of your personal information      for marketing purposes.
  9. Third party      websites
    9.1. Our website includes hyperlinks to,      and details of, third party websites.
        9.2. We have no control over, and are not responsible for, the privacy      policies and practices of third parties.
  10. Personal data      of children
    10.1. Our website and services are targeted      at persons over the age of 18.
        10.2. If we have reason to believe that we hold personal data of a person      under that age in our databases, we will delete that personal data.
  11. Updating      information
    11.1. Please let us know if the personal      information that we hold about you needs to be corrected or updated.
  12. About cookies
    12.1. A cookie is a file containing an      identifier (a string of letters and numbers) that is sent by a web server      to a web browser and is stored by the browser. The identifier is then sent      back to the server each time the browser requests a page from the server.
        12.2. Cookies may be either “persistent” cookies or “session” cookies: a      persistent cookie will be stored by a web browser and will remain valid      until its set expiry date, unless deleted by the user before the expiry      date; a session cookie, on the other hand, will expire at the end of the      user session, when the web browser is closed.
        12.3. Cookies do not typically contain any information that personally      identifies a user, but personal information that we store about you may be      linked to the information stored in and obtained from cookies.
  13. Cookies that we      use
    13.1. We use cookies for the following      purposes:
        a) authentication – we use cookies to identify you when you visit our      website and as you navigate our website (cookies used for this purpose      are: identify cookies);
        b) status – we use cookies to help us to determine if you are logged into      our website (cookies used for this purpose are: identify cookies);
        c) shopping cart – we use cookies to maintain the state of your shopping      cart as you navigate our website (cookies used for this purpose are:      identify cookies);
        d) personalisation – we use cookies to store information about your      preferences and to personalise our website for you (cookies used for this      purpose are: identify cookies);
        e) security – we use cookies as an element of the security measures used      to protect user accounts, including preventing fraudulent use of login      credentials, and to protect our website and services generally (cookies      used for this purpose are: identify cookies);
        f) advertising – we use cookies to help us to display advertisements that will      be relevant to you (cookies used for this purpose are: identify cookies);
        g) analysis – we use cookies to help us to analyse the use and performance      of our website and services (cookies used for this purpose are: identify      cookies); and
        h) cookie consent – we use cookies to store your preferences in relation      to the use of cookies more generally (cookies used for this purpose are:      identify cookies).
  14. Cookies used by      our service providers
    14.1. Our service providers use cookies and      those cookies may be stored on your computer when you visit our website.
        14.2. We use Google Analytics to analyse the use of our website. Google      Analytics gathers information about website use by means of cookies. The      information gathered relating to our website is used to create reports      about the use of our website. Google’s privacy policy is available at:      https://www.google.com/policies/privacy/. The relevant cookies are:      identify cookies.
        14.3. We may publish Google AdSense interest-based advertisements on our      website. These are tailored by Google to reflect your interests. To      determine your interests, Google will track your behaviour on our website      and on other websites across the web using cookies. You can view, delete      or add interest categories associated with your browser by visiting:      https://adssettings.google.com. You can also opt out of the AdSense      partner network cookie using those settings or using the Network      Advertising Initiative’s multi-cookie opt-out mechanism at:      http://optout.networkadvertising.org. However, these opt-out mechanisms      themselves use cookies, and if you clear the cookies from your browser      your opt-out will not be maintained. To ensure that an opt-out is      maintained in respect of a particular browser, you may wish to consider      using the Google browser plug-ins available at:      https://support.google.com/ads/answer/7395996. The relevant cookies are:      identify cookies.
  15. Managing      cookies
    15.1. Most browsers allow you to refuse to      accept cookies and to delete cookies. The methods for doing so vary from      browser to browser, and from version to version. You can however obtain      up-to-date information about blocking and deleting cookies via these      links:
        a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
        b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences      (Firefox);
        c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
        d)      https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies      (Internet Explorer);
        e) https://support.apple.com/kb/PH21411 (Safari); and Privacy and cookies      policy: drafting notes
        f)      https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy      (Edge).
        15.2. Blocking all cookies will have a negative impact upon the usability      of many websites.
        15.3. If you block cookies, you will not be able to use all the features      on our website.
  16. Cookie      preferences
    16.1. You can manage your preferences      relating to the use of cookies on our website by visiting:      http://www.aboutcookies.org.uk/managing-cookies
  17. Our details
    17.1. This webpage is owned and operated by      Tweedrocker Ltd.
        17.2. We are registered in Scotland under registration number SC641146,      and our registered office is at 9/1 The Verde, 82 Templeton Street,      Glasgow, G40 1EE.
        17.3. You can contact us:
        a) by post, to the postal address given above;
        b) using our website contact form;
        c) by telephone, on the contact number published on our website from time      to time; or
        d) by email, using the email address published on our website from time to      time.
  18. Data protection      officer
    18.1. Our data protection officer’s contact      details are:
        a) Data Protection Officer, Mark Brennan

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